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How CX drives inclusion_Nthabeleng Mohapi

IxDF 1st Tuesdays Design Events A deep dive into some of the needs that exist for clients living with disabilities and how service providers can exercise empathy Introduction Background on people living with disabilities in SA The case for change : Dignity and Inclusion What we've been doing?

Q&A Guest speaker: Nthabeleng Mohapi (CX / Service Design / Journey Mapping / User Research / Storytelling)

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